Document Analyst

Job description

The Job

The Document Analyst is primarily responsible for verifying customer documents as part of the “Know Your Customer” process within the customer service department. This temporary position is a great way to enter the iGaming industry.


Job requirements

Job functions

• Responsible for reviewing and authenticating players’ documents;
• Assisting the Fraud Department with fraud checks and processes;
• Ensuring that all company policies/regulations are compiled to at all times (both personally and assigned agent base);
• Support the Customer Service Department;
• All other duties as assigned.

Skills/competencies required

• Written English at professional level;
• Excellent verbal, written and interpersonal communication skills;
• Excellent computer literacy skills, especially in web-based applications;
• Strong administrative skills, with attention to detail;
• Fast learner;
• Reliable;
• Team player.

Preferred Skills

• Previous iGaming experience
• French speaking